Frequently Asked Questions

Everything you need to know about shopping at Tobii Dynavox Global.

How can I track my order?

Once your order has shipped, you will receive an email notification with a tracking number and a link to the carrier's website to monitor your delivery in real-time.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our Returns Portal to start your request.

Do you offer international shipping?

Yes, Tobii Dynavox Global ships to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated at checkout.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

How do I find the right size?

Each product page includes a detailed sizing chart with measurements in both inches and centimeters. We recommend comparing these against your favorite garments for the best fit.

Are your materials sustainably sourced?

We are committed to ethical fashion. A significant portion of our collection is made from organic cotton and recycled fabrics, as detailed in our sustainability report.